Here're things you can try if you cannot authenticate.
- Are you using a cellular mobile phone number? If not, please retry using it. You cannot authenticate using landline phone numbers.
- Please clear your browser cache and retry to authenticate your mobile number on the profile page.
- When you enter your mobile number, please enter the country code first without the leading zero and special (+ - , .) characters.
- Is your country on this list? If not, it’s not currently supported. https://help.xank.app/en/articles/4488351-supported-countries